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HOW PLUMBISIMO WORKS

Plumbisimo’s

Easy Work Procedures:

Customer satisfaction is the main emphasis of Plumbisimo. We aim to ease the life of our customers by solving their plumbing related issues. Our team is dedicated to working and uses a customer-centric approach. It listens to the customer’s problem closely and stays in touch with the customer until his problem is completely eliminated.

Following is the step by step process that tells how our company cooperates with the customers:

1. Your problem: The customer calls the Plumbisimo helpline or sends the message to report the issue.
2. Request the service: our company accepts the customer’s request for service and connects him to the relevant Plumbisimo engineer.
3. Find the solution: The potential Plumbisimo engineer finds the solution for the customer’s problem.
4. Visit your house: The engineer visits your house for the survey and to carry out the job .
5. Finish the job: The engineer fulfills the customer’s requirement by solving the problem and finishes the job.
6. Payment: The happy and satisfied customer then, pays the fee to our company.
7. Guarantee: The engineer gives the guarantee of his work to the customer.
8. We ask our customers to give reviews for Plumbisimo about how their experience was.
9. This is how we make you smile!

Infographic HOW PLUMBISIMO WORKS
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Questions

Frequenct Asked Questions

I’ve got a plumbing emergency, can Plumbisimo help?
Absolutely! At Plumbisimo, our team of emergency plumbers is here and more than happy to help with any and all urgent issues that arise out of hours – be it late at night, over the weekend, or even during public holidays. No matter how small your issue may seem, it should be assessed by a professional as soon as possible to prevent further damage to your system and more costly repairs or replacements. And with our skills and expertise, you can consider us your go-to team whenever you have a plumbing emergency. If you’ve got a plumbing emergency on your hands, give us a call on 07444 640 630, and we should be within you in a couple of hours.
What counts as a plumbing emergency?
Just some of the plumbing emergencies we cover include overflowing toilets, burst washing machine hoses, sewer blockages, and loss of hot water (among many others) but we’d be happy to help regardless of the nature of the issue. We respond to all calls promptly, coming out to your home on the same day to investigate and resolve the issue. Throughout the process, we’ll be sure to keep you in the loop and we’ll never carry out any work without your say-so – so you needn’t worry about hidden fees or surprise big bills.
How often does my boiler need servicing?
Ideally, you should have your boiler serviced once every year. The best time to book your service is in the summer before you begin using it in the colder autumn and winter months to ensure it’s in tip-top shape and won’t cause any issues when you need it the most. At Plumbisimo, we’re more than happy to take care of your annual boiler service and offer a few different types of packages to suit your requirements. To find out more about our service packages, or what’s involved in a boiler service, get in touch with our team for more information!
How do I book an appointment?
Booking an appointment with us is easy, and there are a few different ways you can do it. The fastest way to reach us is by giving us a call on 07444 640 630. When you call, we’ll ask you to provide a few details and we’ll get you booked in at your earliest convenience there and then. You can also send us an email or fill out your details using our online contact form and a member of our team will respond to your enquiry as soon as possible.

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