Customer satisfaction is the main emphasis of Plumbisimo.
We aim to ease the life of our customers by solving their plumbing related issues. Our team is dedicated to working and uses a customer-centric approach. It listens to the customer’s problem closely and stays in touch with the customer until his problem is completely eliminated.
Following is the step by step process that tells how our company cooperates with the customers:
1. Your problem: The customer calls the Plumbisimo helpline or sends the message to report the issue.
2. Request the service: our company accepts the customer’s request for service and connects him to the relevant Plumbisimo engineer.
3. Find the solution: The potential Plumbisimo engineer finds the solution for the customer’s problem.
4. Visit your house: The engineer visits your house for the survey and to carry out the job .
5. Finish the job: The engineer fulfills the customer’s requirement by solving the problem and finishes the job.
6. Payment: The happy and satisfied customer then, pays the fee to our company.
7. Guarantee: The engineer gives the guarantee of his work to the customer.
8. We ask our customers to give reviews for Plumbisimo about how their experience was.
9. This is how we make you smile!